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Priya S

Weekly huddles and the repair scripts changed our evenings. Fewer repeat arguments, more honest check-ins, and my kids now name feelings without melting down. It’s practical, short, and it actually stuck for our family.

Marcus

As an operations manager, the one-word check-ins and feedback framework smoothed tense meetings. Projects move faster, fewer misunderstandings, and my team says work feels calmer without losing standards. SEL made accountability easier, not softer.

Carmen

Steady in the Storm gave me something to do in the moment. The reset steps and language for repair helped my foster son feel safe enough to talk. Fewer blow-ups, quicker recovery, more trust.
 

Turn empathy into a performance advantage. This course shows managers and emerging leaders how to read the room, lower friction, and raise standards—without burning people out.

What you’ll learn

  • Convert empathy into clear action: expectations, boundaries, and follow-through

  • Run meetings that start calm and end with decisions (roles, owners, timelines)

  • De-escalate conflict and repair quickly after mistakes

  • Give and receive feedback that lands (and sticks)

  • Navigate power dynamics and difficult personalities with respect

  • Make steady decisions under pressure using simple decision routines

  • Build trust across teams, stakeholders, and customers

Core practices we teach

One-word check-ins, reset breaths, listening frames, feedback scripts, repair language, conflict de-escalation steps, decision hygiene, stakeholder mapping, and short “after-action” reviews.

Who it’s for

Team leads, project owners, principals, nonprofit directors, HR partners, supervisors—anyone responsible for results and people.

Format & delivery

  • Short, instructor-led video lessons

  • Practical exercises you can use the same day

  • Case studies from operations, sales, education, and nonprofits

  • Downloadable guides and templates (feedback, repair, meeting starters)

Limited-access preview includes

  • The first core lessons (foundations of strategic empathy, meeting starters, de-escalation)

  • Sample templates (check-ins, feedback, repair)

  • A quick-start “this week at work” plan

Full course unlock adds advanced modules on negotiations, cross-functional alignment, performance conversations, and culture-building systems.

Outcomes you can expect

Fewer escalations, faster decisions, clearer ownership, higher trust and a calmer, more effective team that still hits the mark.

Start with the free preview. See how strategic empathy makes leadership simpler, conversations cleaner, and results more reliable.

Strategic Empathy: Navigating Leadership and Success

  1. Understanding Strategic Empathy

    3 lessons
    1. Social Emotional Learning (SEL) Framework
    2. Introduction to Strategic Empathy
    3. The Neuroscience behind Empathy

  2. Part 1: Foundations of SEL in the Workplace

    3 lessons
    1. Chapter 1: Understanding the Emotional Landscape of Work
    2. Chapter 2: The Neuroscience of Emotional Triggers
    3. Chapter 3: Self-Awareness as Your Leadership Superpower

  3. Part 1: Foundations of SEL in the Workplace - II

    2 lessons
    1. Chapter 4: The Core of Communication
    2. Chapter 5: Micro-Mindfulness for Daily Stressors

  4. Part 2: Employee-Level Training – Emotional Mastery for Daily Success

    3 lessons
    1. Chapter 6: Effective Communication and Team Listening
    2. Chapter 7: Stress Resilience at Work
    3. Chapter 8: Navigating Workplace Disagreements Gracefully

  5. Part 3: Manager-Level Training – Empathy-Driven Leadership

    2 lessons
    1. Chapter 9: Building Psychological Safety in Teams
    2. Chapter 10: Balancing Empathy with Accountability

  6. Part 3: Manager-Level Training – Empathy-Driven Leadership - II

    2 lessons
    1. Chapter 11: Managing Up and Collaborating Laterally
    2. Chapter 12: Preventing Leadership Burnout

  7. Part 4: C-Suite Leadership – Visionary Emotional Intelligence

    3 lessons
    1. Chapter 13: Leading with Self-Awareness
    2. Chapter 14: Building Manager-C-Suite Trust Through Communication
    3. Chapter 15: Leadership in Action: Spotlight Stories

  8. Part 4: C-Suite Leadership – Visionary Emotional Intelligence - II

    2 lessons
    1. Chapter 16: Emotional Intelligence in the Digital Era
    2. Chapter 17: Strengthening Manager-C-Suite Communication

  9. Part 5: Cross-Level Collaboration and Resilience

    3 lessons
    1. Chapter 18: Leading from Any Role
    2. Chapter 19: Strengthening Manager-C-Suite Communication
    3. Chapter 20: Building Collective Resilience Across the Organization

  10. Part 6: The Future of Leadership in a Digital Workforce

    3 lessons
    1. Chapter 21: Remote Work and Emotional Intelligence
    2. Chapter 22: Leadership in Crisis Situations
    3. Chapter 23: Evolving as a Mindful Leader

  11. Part 7: The Future of Leadership in a Digital Workforce - II

    2 lessons
    1. Chapter 24: Digital Presence and Influence
    2. Chapter 25: Crafting Your Leadership Legacy

  12. Conclusion

    2 lessons
    1. Leading into the Future with Strategic Empathy
    2. Citations and References

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